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FAQ

FAQ

1. How many styles of TIJ ™ Titanium Pen are there? What are the difference between these styles?

ANS: TIJ ™ Titanium Pen comes in 3 styles - Classic style, Engraved style and Sutra style.

  • Classic TIJ ™ Titanium Pen - Grind surface treatment with a matte finish, retaining the fine titanium grain lines.

  • Engraved TIJ ™ Titanium Pen - Engravings etched on the pen barrel surface with thousands of deep fine lines and geometric patterns to create a beautiful and elegant barrel appearance taking a sublimation feel to new heights.

  • Sutra TIJ ™ Titanium Pen – Entire Sutra scripture engraved on the pen barrel surface in a clear and large font devoting an eternal heartfelt annotation.

2. What are the differences between a single Purchase Option version and a Full Set Gift Box version?

ANS: Each version of the TIJ ™ Titanium Pen are identical, the only differences are the number of the accessories and the gift box size.

Luxury version: Contains a full set of accessories for a complete experience (recommended).

Single version: All accessories are optionally purchased to form a set or if later required purchase separately.



Single version

Luxury version

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Core

TIJ ™ Titanium Pen

yes

yes

--

Tool

Small Titanium-made tool

yes

yes

--

Refill

Zebra 0.5 MM gel refill

yes

yes

--

Refill

German SCHMIDT mechanical pencil upgrade accessory

optional

yes

--

Refill

PILOT HI-TECC 0.4MM gel refill

optional

yes

--

Refill

SCHMIDT easyFLOW 9000 M Ballpoint refill

optional

yes

--

Leather case

Original vegetable tanned genuine leather case

optional

yes

--

Box

Large Gift box

optional

Large hardcover Giftbox

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Remarks





yes

Included inside




optional

Purchase option available on page





3. How to order a color burn TIJ ™ Titanium Pen?

ANS: Please select the Classic TIJ ™ Titanium Pen style (single purchase option version or gift box version) or the Engraved TIJ ™ Titanium Pen style (single purchase version or gift box version) add to Cart and additionally add the hand-made color burn service to cart.

4. Can I engrave my favorite text on the TIJ ™ Titanium Pen? How to order?

ANS: Please select the Classic TIJ ™ Titanium Pen style (single purchase option version or gift box version) or the Engraved TIJ ™ Titanium Pen style (single purchase version or gift box version) add to Cart and additionally add the laser engraving service to cart. Please make sure to write the text you want to engrave in the order note.

5. Can I engrave my favorite text on a copper pen? How to order?

ANS: Please select the TIJ ™ German tip copper pen – Classic Collection Series add to Cart and additionally add the laser engraving service to cart. Please make sure to write the text you want to engrave in the order note.

6. May I test write the TIJ ™ Titanium Pen?

ANS: Yes, upon purchase and within the 7 days return period you may use the default installed G2 cartridge to test write. Please do not exceed 20 characters and if you like the writing feel you may proceed to open the pen or change to other refills to use as normal. However, if you do not like the writing feel of the pen please do not use any other accessories, refill, open the pen or remove any parts.

7. I live in Hong Kong, Macao can I also order the TIJ ™ Titanium Pen?

ANS: Yes, if the purchase is NT $ 450 and above, direct free shipping to Hong Kong and Macau, payment options are credit card or PAYPAL payment (currently PAYPAL do not support the use of American Express to pay in New Taiwan dollars).

For shipping please choose Hong Kong, China SF Express and you will also enjoy the same one-year lifetime warranty and limited life-long parts warranty service. Defective goods on new purchases may be exchanged and all freight will be covered by us.

Do you accept international orders?

ANS: We welcome international orders from all over the world.

9. If I order TIJ ™ Titanium Pen now, when will the order ship?

ANS: All orders before noon at the earliest it will ship on the same day. Weekends or bank holidays shipment will be postponed to the next working day. If out of stock, shipment will be based on estimated pre-order shipping date.